Refund policy

 Due to the delicate and valuable nature of jewelry products, we follow a strict Return & Refund Policy.

Returns

Returns are accepted only if the product is damaged, defective, or incorrect.

Customers must contact us within 48 hours of delivery with clear photos or videos as proof.

Products must be unused and in their original packaging.

Refunds

Once the return is approved, refunds will be processed within 7–10 business days.

Refunds will be issued to the original payment method.

Customized, personalized, or worn jewelry items are not eligible for return or refund.

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Cancellation Policy

Orders can be canceled only before dispatch.

Once the order is shipped, cancellation requests will not be accepted.

To request a cancellation, customers must contact us immediately via phone or email with their order details.